Frequently Asked Questions

Please bring:

• Your valid, unexpired, government-issued photo ID

• The complete document (all pages included)

• Any additional witnesses, if your document requires them.

If you’re unsure whether witnesses are needed, confirm with the document preparer before your appointment. 

Witnesses can be provided upon request for an additional $25 fee. All witness requests must be scheduled in advance. Availability is not guaranteed without prior notice. 

Yes, we require appointments to be booked in advance via our online booking tool or by contacting us. Same-day appointments may be available depending on availability.

Please text or call us as soon as possible. Excessive delays may require rescheduling and additional fees may apply.

Notarizations are unable to completed without valid, unexpired, government-issued photo identification. Please double-check before your appointment to avoid additional fees.

Accepted forms of ID include:

• Driver’s License

• State ID

• Passport

• U.S. Military ID.

The ID must be valid, unexpired, and contain a photo and signature.

No. Only physical, original identification is accepted.

No, do not sign the document before your appointment. 

You should fill out the rest of the document, but the document cannot be notarized unless it is signed at the time of the appointment. Appointments that are rescheduled due to a document already being signed at the time of the appointment are still subject to travel fees.

Documents must be complete before notarization. Any blank sections may require you to fill them in prior to signing. Excessive lateness fees may be applied if more than 15 minutes is spent filling out documents.

Pursuant to New York State Law, we are able to identify the type of notarization required (acknowledgment, jurat, etc.), but cannot explain the legal meaning of your document. If you need clarification, please consult an attorney before your appointment.

Yes! Feel free to bring as many different documents to your appointment as you would like.

No, unfortunately we do not notarize documents written in different languages at this time.

Witnesses can be provided upon request for an additional fee based on distance and availability. All witness requests must be scheduled in advance. Availability is not guaranteed without prior notice. 

If a signer is physically unable to sign but is mentally aware and willing, there are options depending on the situation. Please contact us in advance so we can discuss.

That's okay! We travel to hospitals and care facilities as long as the signer is alert, willing, and has proper ID.

Yes. Pursuant to New York State law, we are required to refuse notarizations if:

• The signer lacks valid ID

• The document is incomplete

• The signer appears unwilling or unaware

• The notarization would be unlawful

This protects everyone involved. If rescheduling is required for any of these reasons, travel fees still apply.