Frequently Asked Questions

A notary public is a state-commissioned public officer who verifies identities and witnesses the signing of important documents to help prevent fraud. They also administer oaths and take acknowledgments, confirming that the person signing is doing so willingly and understands the document. Our general role is to add an extra layer of trust and credibility to a document.

Notarization is the process of verifying a signer’s identity and witnessing them sign a document. During the appointment, we'll confirm your identity using an unexpired government-issued photo ID, make sure you understand what you’re signing and are doing so willingly, and then complete the required notarial certificate and seal. For in-person appointments, all signers should have their document ready and bring a valid government-issued photo ID.

For Remote Online Notarization (RON), the process is completed securely online using an approved platform. Prior to your appointment, you must scan and/or securely upload your documents to the online platform. Then, your identity is verified electronically, you’ll meet with the notary by live audio/video session, and the document is notarized digitally without needing to meet in person. Requirements can vary depending on the document type, so if you’re unsure what to bring, feel free to reach out before your appointment.

Yes, we require appointments to be booked in advance via our online calendar or by contacting us. Same-day appointments may be available depending on availability.

Please bring:

• Your valid, unexpired, government-issued photo ID

• The complete document (name, address, etc., except any/all signatures)

• Any additional witnesses, if your document requires them.

If you’re unsure whether witnesses are needed, confirm with your attorney or document preparer before your appointment. 

Witnesses can be provided upon request for an additional fee. All witness requests must be scheduled in advance. Availability is not guaranteed without prior notice. 

Please text or call us as soon as possible. Excessive delays may require rescheduling and additional fees may apply.

If you need to cancel or make any changes to your appointment, please use the "cancel" button found at the bottom of your confirmation email or you may contact us. You can rebook at any time through our online calendar at your convenience. Thank you!

Notarizations are unable to completed without valid, unexpired, government-issued photo identification. Please double-check you have your ID before your appointment to avoid cancellation fees. If you do not have any form of ID, there may be options depending on the situation. Please contact us in advance so we can discuss.

Accepted forms of ID include but are not limited to:

• Driver’s License

• State ID

• Passport

• U.S. Military ID

The ID must be valid, unexpired, and contain a photo and signature. If you do not have any of the forms of ID listed above, there may be options depending on the situation. Please contact us in advance so we can discuss.

No. Only physical, original identification is accepted.

Pursuant to New York State law, documents must be complete prior to notarization. Any blank sections (name, address, etc) are required to be filled in prior to signing. Additional time spent assisting with document completion beyond 15 minutes may be subject to late fees.

No, please do not sign the document before your appointment. 

You should fill out the rest of the document (name, address, etc.) prior to your appointment; however, for verification and security purposes, we prefer that the document is signed at the time of the appointment.

Pursuant to New York State law, we cannot explain the legal meaning of your document or give any legal advice. If you need clarification, please consult an attorney or the document preparer before your appointment. If you are unable to fully understand the document that you are signing, notarization may be refused.

Yes! Feel free to bring as many different documents to your appointment as you would like. Please be advised that the $2 notary fee is per notarial act (stamp, oath, etc.)

No, unfortunately we do not notarize documents written in different languages at this time.

Witnesses can be provided upon request for an additional fee based on distance and availability. All witness requests must be scheduled in advance. Availability is not guaranteed without prior notice. 

If a signer is physically unable to sign but is mentally aware and willing, there are options depending on the situation. Please contact us in advance so we can discuss.

That's okay! We travel to hospitals and care facilities as long as the signer is alert, willing, and has proper ID.

Yes. Pursuant to New York State law, we are required to refuse notarizations if:

• The signer lacks valid ID

• The document is incomplete

• The signer appears unwilling or unaware

• The notarization would be unlawful

This protects everyone involved. If rescheduling is required for any of these reasons, travel fees still apply.

Yes. While there are many documents that can be notarized, there are certain documents that we legally cannot notarize. We are unable to notarize incomplete documents, documents that appear to be altered or suspicious, or documents where the signer is not present, unwilling, or unable to show acceptable identification. We also cannot notarize birth certificates, death certificates, marriage certificates, or any other vital records, since certified copies must be obtained from the proper government agency. If you are unsure whether your document can be notarized, feel free to contact us before booking and we can let you know if it is something we are able to help with.